1. 30-Day Money-Back Guarantee
At TrueSafe Security, customer satisfaction is our top priority. We offer a full 100% money-back guarantee for thirty (30) calendar days from the date of license purchase. If you experience technical incompatibilities with your operating systems or are dissatisfied with our deployment assistance, you are entitled to a full refund.
2. Eligibility Requirements
To qualify for a refund under our guarantee:
- The refund request must be submitted within 30 days of the original purchase date.
- You must provide your order invoice number, purchase date, and billing email address.
- Upon issuance of a refund, the associated digital software license key will be decommissioned and deactivated from official servers.
3. Step-by-Step Refund Process
Requesting a refund is straightforward:
- Submit Request: Send an email to support@truesafesecurity.online with the subject line "Refund Request - [Your Order Number]" or call our billing desk at +1 855 6578 967.
- Verification: Our team verifies your invoice and deactivates the digital license key within 24 hours.
- Credit Processing: A full credit is processed to your original payment method (Credit Card, Debit Card, or PayPal). Funds typically reflect on your bank statement within 3 to 5 business days.
4. Subscription Cancellations
TrueSafe Security licenses do not carry automatic unexpected lock-ins. Prior to the conclusion of any multi-year or annual term, you will receive an advance renewal notice. You may cancel renewal at any time without fees or penalties by contacting our support team.
5. Contact Our Billing Desk
TrueSafe Security LLC - Billing & Returns
Address: 199 Tech Street, Silicon Valley, CA 94000, USA
Direct Assistance: +1 855 6578 967
Email: support@truesafesecurity.online